Patient Journey

Every step, orchestrated.

A single timeline that follows you from first consultation to Month 24 — with your case manager, doctor and clinic aligned.

Your timeline

Sign in to track your own journey

Every patient gets a BROWQ ID and a live stage tracker across all 18 stages.

Sign in

Timeline

18 stages

  1. Discovery

    ·

    Registered

    Account created and BROWQ ID issued.

    Now
  2. ·

    Profile & medical history

    Personal details, medications and history captured.

  3. ·

    AI eyebrow analysis

    Upload photos for an instant eyebrow density and symmetry read.

  4. ·

    Case manager review

    Your case manager reviews the analysis and assigns a doctor.

  5. Planning

    ·

    Doctor consultation

    Video or in-clinic consult with your assigned surgeon.

  6. ·

    Treatment planning

    Graft count per brow, technique and timeline proposed by your doctor.

  7. ·

    Quotation & finance

    Transparent pricing, packages and payment options.

  8. Commitment

    Deposit & confirmation

    Unlocks when you become a BROWQ client

  9. Consent & documents

    Unlocks when you become a BROWQ client

  10. Pre-op preparation

    Unlocks when you become a BROWQ client

  11. Treatment

    Travel & arrival

    Unlocks when you become a BROWQ client

  12. Surgery day

    Unlocks when you become a BROWQ client

  13. Recovery

    Day 1 follow-up

    Unlocks when you become a BROWQ client

  14. Week 2 check-in

    Unlocks when you become a BROWQ client

  15. Month 3 review

    Unlocks when you become a BROWQ client

  16. Month 6 review

    Unlocks when you become a BROWQ client

  17. Month 12 result

    Unlocks when you become a BROWQ client

  18. Month 24 final

    Unlocks when you become a BROWQ client

Stages from Deposit & confirmation onwards unlock once our team converts you into a BROWQ client — after your consultation and treatment plan are agreed.